Frequently Asked Questions

GENERAL

What are the benefits in being self-insured versus insured through an insurance company?

Self-insured companies experience:
(1) An improved control of workers’ compensation claims;
(2) A reduction in overall costs of workers’ compensation claims;
(3) An improvement in the relationship with injured employees;
(4) More enthusiastic support of safety efforts;
(5) An improved cash flow.

 

I am the new member contact for my company, how do I notify the Georgia Self-Insurers Guaranty Trust Fund of this change?

Please submit your name, address, telephone number, fax number, and e-mail address on your company’s official letterhead to our office and we will gladly update our records accordingly. Please note, it is the member’s responsibility to notify us and the State Board of Workers Compensation of any contact changes.

 

What if there are any special circumstances or changes in the company?

If there are any special circumstance, please contact the Georgia Self-Insurers Guaranty Trust Fund at 404-872-6148, by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it., or by mail at P.O. Box 57047, Atlanta, GA 30343.

 

How do I go about adding a subsidiary company to our self-insurers program?

If a self-insured employer purchases another company and desires the newly-acquired company to be added to its self-insurance, the self-insured company must submit its request in writing to the Georgia Self-Insurers Guaranty Trust Fund. Along with its letter, the self-insured company must supply information related to the workers' compensation claims and employment of the newly-acquired company. For a copy of the form to be provided to the Georgia Self-Insurers Guaranty Trust Fund with the request, please refer to the website under the “Addition of Company to Self-Insurance Program” section.

 

What if my company’s name changes?

If your company goes through a name change, please send a formal letter to This email address is being protected from spambots. You need JavaScript enabled to view it., or by mail at P.O. Box 57047, Atlanta, GA 30343, notifying our office of the name change and the effective date of the name change. Upon receipt of this notification, our office will contact you with regard to changing your company’s name on security and excess.



NEW APPLICATIONS FOR SELF-INSURANCE



What are the requirements for self-insured membership in Georgia?

Companies seeking self-insurance in Georgia should send a complete, original Confidential Application for Self-Insuring Employers and Private Hospital Authorities, along with one copy of the application, to the State Board of Workers' Compensation, along with three years of audited financial statements, and an application fee of $500. The check for the application fee must be made payable to the Georgia Self-Insurers Guaranty Trust Fund. After the application is reviewed by the State Board, one copy of the application, the financial statements, and the application fee are sent to the Georgia Self-Insurers Guaranty Trust Fund.

If the application is complete, the Trustees of the Georgia Self-Insurers Guaranty Trust Fund review the application and financial statements, and make a recommendation to the State Board regarding the acceptance of the applicant for self-insurance. The State Board has final authority regarding the acceptance of any applicant, and will issue an Order accepting or rejecting the applicant. The State Board's Order will state the provisions under which the applicant has been accepted, including the amount of security to be filed with the Georgia Self-Insurers Guaranty Trust Fund, the requirements for specific excess workers' compensation insurance, and payment of the initial assessment of $8,000.

Please refer to the website for the application form.

 

How long does it take to process of a new member application?

The time frame for review of the new member application varies based on the accurate completion of the application itself; however, we estimate about 2-3 months.

 

Are there any application fees and assessment waivers?

No application or initial assessment fees are waived.

 

What are the initial fees for a new member application?

There is a $500 application fee, and, if approved, there is an initial assessment of $8,000.



SECURITY



How is security calculated?

The amount of security required by a self-insured employer is based on the greater of two figures: (1) reserves or (2) twice the annual average of the employers’ cumulative medical and indemnity benefits paid during the most recent three (3) year calendar period. However, the Board of Trustees can denote from this procedure at their discretions if an employer poses a heightened risk to the Fund.

 

How and when do I request a security reduction?

Please see the “Security Formula” and “Request for Security Reduction” sections under the “Member Information Update Form and Security” tab.

 

What is the process if there is an error with the security on file?

A letter will be sent to the member indicating any and all discrepancies with the security submitted and the due date for corrections.

 

How do I obtain a return of security after cancelling self-insurance?

In order for a cancelled member to have their security returned, the following criteria must be met: (1) All cancelled members must have been cancelled for at least two (2) full years; (2) all self-insured claims must be closed by the State Board of Workers’ Compensation for a period of two (2) years following the cancellation date; (3) The cancelled member cannot have made any payments during the last twelve (12) months, and must confirm that they have not received any unpaid medical invoice(s) over this same period; (4) The cancelled member must confirm that no indemnity has been paid in the last three (3) years, and confirm the amount of medical paid over the last three (3) years. The cancelled member must also confirm that four (4) years have lapsed since the last indemnity payment related to GA Code Section 34-9-261 or 34-9-262 has been paid.

 

Is there a minimum security requirement?

Yes, for active members, the minimum security requirement is $250,000. For cancelled members, the minimum security requirement is $10,000.



ASSESSMENTS/PENALTIES



How is the assessment calculated?

Annual assessments are calculated off of 1.5 percent of medical and indemnity reported for the previous year on the Member Information Update Form. If there is no indemnity or medical paid, then the assessment will be the minimum amount, which is $2,000.

 

What are the minimum and maximum amounts that may be assessed annually?

The minimum assessment is $2,000, and the maximum assessment is $8,000.

 

My company is no longer self-insured, why do we have to pay an assessment?

Members continue to be assessed until they have been cancelled for at least two (2) years and have not reported any medical or indemnity paid, and/or open medical and indemnity claims for a minimum of two (2) full consecutive years.

 

How is my company assessed in becoming self-insured?

There is an initial assessment of $8,000 for the first year. After that, the submission of medical and indemnity paid on the annual Member Information Update Form determines assessment fee.

 

Are there any application fees and assessment waivers?

No application or initial assessment fees are waived.

 

I have received a request for a State Board hearing, what should I do?

Please contact the Fund immediately to clear up any reason why a State Board of Workers Compensation hearing was requested. State Board of Workers Compensation hearings are requested for past-due submission and/or corrections to the Member Information Update Form, as well as for late submission of payments of assessments and/or penalties.



MEMBER INFORMATION UPDATE FORM



What is the Member Information Update Form?

This form includes a list of questions that members are required to complete every year regarding information for the previous year. For example, the 2010 Member Information Update Form contains data for the 2009 calendar year, including financial information and reserves, as well as current contact information for the member. The purpose of the Member Information Update Form is to collect data to calculate the security on any open claims. The information is beneficial in assessing the company's security. It is also used to ensure that we have current contact information on file.

 

Should I include claims that have been accepted by SITF or the excess carrier in my data reported on the Member Information Update Form?

Excess/SITF reimbursable claims should be excluded from the questions that ask for medical paid, indemnity paid, and outstanding reserves. However, these claims should be included in the questions that ask for total number of open claims and they should also be listed on the loss run. You will also be required to provide 100% proof of acceptance of these claims.

 

My company is no longer self-insured, why do we have to complete a Member Information Update Form?

The Member Information Update Form must be completed until an elimination of security has been requested and granted. Please see the “Request for Security Elimination” section under the “Member Information Update Form and Security” tab.

 

What is the turn-around time for completing corrections on my Member Information Update Form?

Typically, the turnaround time for corrections is two weeks. If the corrections have not been received, then a penalty is incurred. The penalty is $50.00 a day, or 10 percent of the assessment, whichever is greater. If there are still corrections needed, then another two week time frame is granted to the member to submit corrections.

 

When does renewal of the Member Information Update Form process begin?

After December 1st, a notice with regard to filling out the online Member Information Update Forms are sent to all members, active and cancelled via email blast. Complete and submit the form online with all required documents, no later than March 31.

 

What if the Member Information Update Form is not returned on time?

The penalty for the late submission of the Member Information Update Form is $50.00 per day, or ten percent (10%) of the assessment, whichever is greater. It is very important to have your Member Information Update Form time stamped no later than March 31st 11:59 pm to avoid penalty.

 

Are there any exceptions for the late submission of the Member Information Update Form?

The only exception is to contact the Georgia Self-Insurers Guaranty Trust Fund prior to March 24 to request an extension. Requests for an extension can be made in writing to the Georgia Self-Insurers Guaranty Trust Fund.

 

How long is the extension for turning in the Member Information Update Form?

The extension of the due date for turning in the Member Information Update Form is two (2) additional weeks. If the form is not submitted online by the extension date, the Member Information Update Form is late and a penalty will be assessed.

 

How do I reset my password to login and complete the Member Information Update Form?

From our website, click “Login - Member Information Update Form,” then click “Forgot Your Password?” Type your SBWC ID# in the box provided and click “Reset Password.” If you don’t receive an email containing your new password, please email This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.

 

Why is it required that a copy of the contract between the employer and the employer’s Third Party Administrator be attached to the Update form?

We are now requiring a copy of the contract you have with your TPA to determine whose responsibility it is to notify the excess carrier of a potential claim involving excess insurance coverage.



DOCUSIGN



What is the DocuSign process?

In the past, the Certifications to the Member Information Update Form, including the Member Certification,  the TPA Certification, and the Certification for Later Submission of Financial Statements were signed by officers of the member company before a notary. It was also required that the member company’s corporate seal be affixed. As of 2014, this process became fully automated with the use of DocuSign. While completing the Member Information Update Form, you will be asked to provide the names and email addresses of the required signers for your company, i.e. a corporate officer, a corporate secretary, and your TPA. When you click “Submit to DocuSign" an email will be sent out to the required signers, requesting their e-signatures.

 

From what address does the e-signature request email come?

The e-signature request email will be sent from This email address is being protected from spambots. You need JavaScript enabled to view it. and will have the subject line “GSIGTF is Requesting Signature for the Update Form for SBWC Number ___.”

 

My corporate secretary claims he/she didn’t receive the e-signature request email. What do I do now?

The e-signature request emails are sent out in tiers. First the corporate officer/owner/partner and your TPA will receive the e-signature request emails. Once both parties have signed, then the corporate secretary will receive the e-signature request email. This is due to the fact that the corporate secretary must attest the signature of the corporate officer/owner/partner. This means that the corporate officer/owner/partner must sign before the corporate secretary can sign. If your corporate secretary claims that he or she did not receive the e-signature request email, this is most likely because the corporate officer/owner/partner or TPA hasn’t completed their portion yet. You can contact our office at This email address is being protected from spambots. You need JavaScript enabled to view it. to inquire on the status of the e-signature and to request that we resend the e-signature request emails to the remaining signers.

 

My required signer deleted the e-signature request email. What do I do now?

Please contact our office at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will resend the e-signature request email to your required signer.

 

I’ve already contacted your office and had the e-signature request email resent but my required signer still hasn’t received the email. What do I do now?

If the e-signature request email has been resent but the signer did not receive it, please have the signer check their spam folder. You may also need to contact your IT department for assistance.

 

I already created my DocuSign envelope for e-signature but I noticed a typo in the email address. What do I do now?

After you’ve created the DocuSign envelope for e-signature, you will be unable to edit the DocuSign portion of the form. Please contact our office at This email address is being protected from spambots. You need JavaScript enabled to view it. to request that we correct the typo on DocuSign for you.

How do I know when the Certifications are complete?

The person listed on tab 16 as completing the Member Information Update Form will receive a copy of the document once all signers have signed. Additionally, after the Fund has reviewed and approved the Certifications, a copy of the approved document will be sent to all signers.



EXCESS



What is excess insurance and will the company need it?

Excess insurance is supplemental insurance above current insurance to cover claims. All self-insured members are required to provide proof of specific excess insurance. If additional insurance is needed, the company will be notified.

 


What are the Specific Excess Workers’ Compensation Cancellation and Bankruptcy Endorsements?

Please see the “Workers’ Compensation Cancellation Endorsement” and “Workers’ Compensation Bankruptcy Endorsement” sections under the “Excess and Financial Statements” tab.



CANCELLATION OF MEMBERSHIP



What is the process of cancelling my membership with the Georgia Self-Insurers Guaranty Trust Fund?

An active member who chooses to cancel its self-insurance must notify the Georgia Self-Insurers Guaranty Trust Fund or the State Board of Workers' Compensation in writing of its intention to cancel its self-insurance, providing the effective date of the cancellation. Although self-insurance is cancelled, the employer will continue to be responsible for claims which occurred during the period of self-insurance. Therefore, the Georgia Self-Insurers Guaranty Trust Fund will maintain the security presently on file, and the employer must submit both Member Information Update Forms and current financials, and will be assessed based upon claims for which indemnity was paid.

 

What is my responsibility once I cancel membership with the Georgia Self- Insurers Guaranty Trust Fund?

Cancelled members, even though they are no longer self-insured, are required to: (1) complete the annual Member Information Update Form, (2) provide complete, original bound copies of financial statements annually, (3) continue to pay assessments based on the amount of indemnity and medical paid the previous year. A cancelled member will be assessed the first year after cancellation of self-insurance, regardless of whether indemnity or medical were paid the previous year.



CLAIMS AUDIT



What is a claims audit?

A claims audit is a way for the Georgia Self Insurers Guaranty Trust Fund to ensure that all claims made by a member are being reported to the State Board of Workers Compensation, and to ensure that the member has adequate security on file based on the amount of reserves reported. The claims audit is preformed by a licensed independent auditor.

 

Why is a claims audit performed?

When a member requests a reduction in security, if a member goes bankrupt, or if the Fund is concerned about a member’s financial status, the Board of Trustees will recommend a claims audit. The claims audit is performed in order for the Trustees to make a recommendation on whether a reduction should be granted based on what the auditor uncovers as far as reserves. The auditor’s reserves will be reviewed together with other data to determine if the member has adequate security on file, and if there is an excess amount of security which can be reduced.

 

What information is needed in order for a claims audit to be performed?

When the Trustees have determined that a claims audit will be performed, and after the State Board of Workers Compensation issues an order granting so, a letter will be sent to the member requesting the following information:
All open and the last two (2) years of closed claims including the following:
Name of the Claimant
Date of Injury
Claimants Social Security Number (last four digits only)
Description of Injury
Medical Paid to Date
Indemnity Paid to Date
Unpaid Medical Reserves
Unpaid Indemnity Reserves

Once this information is received from the member, we will begin the process of putting together a claims comparison report. The member will need to contact the auditor in order to arrange for the company’s audit, and will be given the contact information as well in the letter stated above.

 

Who is responsible for the cost of the claims audit?

If a reduction in security has been requested by a member the Trustees will often request a claims audit if needed. In this case, the member is responsible for the auditor fees. There are circumstances where the Trustees decide to have a claims audit performed at the expense of the Georgia Self Insurers Guaranty Trust Fund. This will be the case when a member has become a “going concern.” However, this situation is not all inclusive.